Seller's Terms and Conditions

IMPORTANT

BY ACCESSING AND/OR USE OUR WEBSITE,YOU UNCONDITIONALLY AND UNRESERVEDLY AGREE TO THE TERMS AND CONDITIONS LISTED BELOW.


IF YOU ARE NOT AGREEABLE TO OUR TERMS AND CONDITIONS, PLEASE NAVIGATE AWAY FROM THIS WEBSITE IMMEDIATELY AND STOP ACCESSING IT OR USE OUR SERVICES.

 

SELLER'S TERMS AND CONDITIONS

 

1.           Cookies& Personal Data

1.1         By using our website, you agree and consent to our use of cookies and personal data based on our Privacy Policy.

 

2.           Above18 Years of Age

2.1         You warrant that you are above 18 years old or/and if you are a LLC or company, you can enter into contracts.

 

2.2         If you are representing an organization, you warrant that you can act on the organization's behalf and that you have been given the authorization by a genuine officer of the organization. You also warrant that you can enter into contracts on behalf of the organization. Kindly note that we will require you to furnish proof of your authorization.


3.           Licence

3.1         By accessing our website, you agree that ValueStar is giving you a personal, non-assignable and non-exclusive use of our website. This licence is for the sole purpose of allowing you to enjoy the benefits of the website, subject to the terms and conditions.


3.2         You may not (and you may not permit anyone else to) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Website or any part thereof, unless this is expressly permitted or required by law, or unless you have been specifically told that you may do so by the Company, in writing.


3.3         Unless the Company has given you specific written permission to do so, you may not assign (or grant a sub-license of) your rights to use the Website, grant a security interest of your rights to use the Website, or otherwise transfer any part of your rights to use the Website.

 

3.4         Certain software utilized by the Company may be licensed by the Company under the GNU General Public License or other public licenses. Nothing in this provision shall be construed as abrogating any rights of anyone to use software that has been used by ValueStar under such public license.

 

4.           ValueStar's Role

4.1         ValueStar is a marketplace for Business to Consumer transactions. It shall procure Buyers and Sellers are given the privilege but not right to sell to these Buyers by ValueStar.


4.2         Merchant represents and warrants that it has not granted any third party rights inconsistent with the foregoing,without limiting any of ValueStar's rights and remedies set forth in this Agreement, or any customer rights and remedies referenced in this Agreement.


5.           Application

5.1         You shall fill in genuine details in a Seller's Profile form. Any false information affects your credibility and makes it hard for the Buyers to trust you and do business with you. It also affects the credibility of ValueStar.

             

5.2         In the event any false representation or information were provide to us, you agree that we reserve the right to suspend your account without giving any reason whatsoever.


5.3         ValueStar reserves the right to accept or decline any application to sell in our site at our sole discretion without giving any reason whatsoever.

 

6.           Verification

6.1         As we need to give the Buyers confidence that the Sellers are genuine businesses, you also agree to all the verifications that ValueStar require and would unreservedly comply.


7.           Representation

7.1         You agree that at all times, you do not represent ValueStar, Eton Associates (S) Pte. Ltd. and its associated companies (if applicable) and will not attempt to do so. You also agree that you are an independent business and using our services.


8.           Terms and Conditions, Policies etc

8.1         You unconditionally agree to all the terms and conditions set forth in this agreement and in any other policies issued by ValueStar in order to be a Seller in our site.

 

8.2         You also unconditionally agree that ValueStar may change the policies, rules, guidelines and terms and conditions without prior notice.

 

8.3         In the event you do not agree with any of the rules, policies, guidelines or terms and conditions of ValueStar, you agree to immediately stop conducting any business and transactions in our site.


9.           Counterfeits, Imitations and Intellectual Property infringement

9.1         You agree that you will not upload any counterfeit product or imitations of existing products, images or information on products that infringes the intellectual property of others.

 

9.2         In the event you are found to infringe the intellectual property of others, your product listings will be removed and your store will be suspended. Any outstanding amounts to be paid to you / your company shall be withheld for three (3) months to provide for any disputes / refunds that customers would lodge against you / your company.

 

9.3         You agree that the ValueStar reserves the right to decide on the suspension and shall no claim whatsoever against ValueStar apart from the payments due to you / your company.

 

10.         Products

10.1       ValueStar also reserves the right to remove any Seller or product(s) at our sole discretion without giving any reason whatsoever.


10.2       Products that should not be listed in ValueStar include pornography, suggestive items, sex toys, drugs, weapons (guns, grenade, etc) and political items.

 

10.3       Products shall be promoted by ValueStar based on our discretion and Sellers shall not make any request to promote their products. Any such requests would not be entertained.

 

11.         Orders

11.1       For Buyers' satisfaction, please process the order and ship within 3 days. Quick shipments would result in more sales for you and lessen the risk of the customer cancelling the order.


12.         Shipping

12.1       ValueStar recommends Sellers to practice shipments based on cost, insurance and freight (CIF)  included or Free Shipping at all times for Buyers' convenience.


12.2       You agree to only use approved and reputable carriers like DHL, UPS, Fedex, ChinaPost (ePacket & China Post Registered Mail), SingPost, HongKong Post etc for your transactions.


13.         Inspections

13.1       You agree that in the event the Buyers require inspections before shipment, these inspection charges would be included in the shipping costs and you are responsible for these charges.

 

14.         Tracking shipments

14.1       You agree to provide verifiable tracking numbers, Airway Bill Number etc on a timely manner in accordance to the ValueStar's latest policies.

 

14.2       For customer satisfaction, you agree to provide tracking numbers that can be tracked until the item is received by the Buyer. Payments for orders that cannot be tracked will be withheld until ValueStar is satisfied that there would be no claims from the Buyer.

 

15.         Payments

15.1       You will be paid only if the tracking information shows that the customer has accepted the goods in good condition. Otherwise, the funds would be placed in escrow until that milestone is achieved. This is because, as long as the goods has not been accepted, the Buyer may return the goods and claim refund.

 

16.         Dispute

16.1       In the event of a dispute with the Buyer, you agree to seek a mediation first with ValueStar as mediator and the decision shall be final and binding.


17.         Refunds

17.1       You agree that if a shipment does not have a valid and verifiable tracking number, the transaction would be automatically refunded if the Buyer claims for refund.

 

17.2       However, if there is a valid and verifiable tracking number, and the Buyer claims for a refund, ValueStar would mediate in the transaction.

 

17.3       Kindly make sure that the Buyer is clear that the duties and taxes incurred by them in the importation would not be refunded and they have to claim from their government for the return of the goods.

 

17.4       Similarly, do highlight to the Buyers that the cost of shipping back the goods shall be borne by them for the return of the goods and they should ensure there is a verifiable tracking number.

 

18.         Termination or Suspension

18.1       Seller agrees that in the event its account has been suspended or terminated, it remains obligated to pay any outstanding fees owed to ValueStar and refunds to Buyers.

 

18.2       Any funds that is due for payment to the Seller shall be withheld for three (3) months to settle these outstandings.

 

18.3       If,at the end of the three (3) months, there is excess funds after settling all the outstanding accounts, the excess funds will be paid to the Seller.

 

18.4       However, if there is insufficient funds, the Seller agrees and shall be obligated to settle the outstanding accounts.

 

19.         Taxes and Duties

19.1       As ValueStar serves all countries in the world except the embargoed countries, there are numerous import duties and many forms of taxes to consider.  We are an intermediary and would not be able to include these charges in the price of the goods. You agree that you would inform the Buyers that the import duties and taxes are their responsibility.

 

19.2       You also agree that you would be responsible to submit documentation for your annual income and the payment of taxes to the government of your business operations. In the event there are duties and taxes imposed by foreign governments on your business, you agree to be responsible to pay these.

 

19.3       You agree that in the event ValueStar is required by your government to withhold monies due for duties, taxes or whatsoever dues, we will comply with the requirement and you shall have no objection to that.

 

DISCLAIMER OF WARRANTIES

ALL CONTENT INCLUDED IN OR AVAILABLE THROUGH THIS SITE (THE "CONTENT") IS PROVIDED "AS IS" AND "AS AVAILABLE."

 

THE CONTENT IS PROVIDED WITHOUT WARRANTIES OF ANY KIND,EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON INFRINGEMENT.

 

THE COMPANY DOES NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT, THAT THIS SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED. [THIS SITE MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS.]

 

THE COMPANY MAY IMPROVE OR CHANGE ITS PRODUCTS DESCRIBED IN THIS SITE AT ANY TIME WITHOUT NOTICE.

 

THE COMPANY ASSUMES NO RESPONSIBILITY FOR AND DISCLAIMS ALL LIABILITY FOR ANY ERRORS OR OMISSIONS IN THIS SITE OR IN OTHER DOCUMENTS WHICH ARE REFERRED TO WITHIN OR LINKED TO THIS SITE.

 

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

 

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL THE COMPANY BE LIABLE FOR ANY DAMAGES, INCLUDING INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS SITE WHETHER BASED ON ACTIONS IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

 

ENTIRE AGREEMENT
These Terms and Conditions constitute the entire agreement between you and the Company with respect to your use of this Site and supersede all prior or contemporaneous communications and proposals, whether oral, written, or electronic, between you and the Company with respect to this Site.


If any provision(s) of these Terms and Conditions are held invalid or unenforceable, those provisions shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining provisions shall remain in full force and effect.


If you have any questions, please feel free to contact us at support@valuestar.biz