Buyer's Terms and Conditions

IMPORTANT

BY ACCESSING AND/OR USE OUR WEBSITE,YOU UNCONDITIONALLY AND UNRESERVEDLY AGREE TO THE TERMS AND CONDITIONS LISTED BELOW.

IF YOU ARE NOT AGREEABLE TO OUR TERMS AND CONDITIONS, PLEASE NAVIGATE AWAY FROM THIS WEBSITE IMMEDIATELY AND STOP ACCESSING IT OR USE OUR SERVICES.


BUYER'S TERMS AND CONDITIONS

 

1.           Cookies & Personal Data

1.1         By using our website, you agree and consent to our use of cookies and personal data based on our Privacy Policy.

 

2.           Above 18 Years of Age

2.1         You warrant that you are above 18 years old or/and if you are a LLC or company, you can enter into contracts.


2.2         If you are representing an organization, you warrant that you can act on the organization's behalf and that you have been given the authorization by a genuine officer of the organization. You also warrant that you can enter into contracts on behalf of the organization. Kindly note that we may require you to furnish proof of your authorization.

 

3.           Licence

3.1         By accessing our website, you agree that ValueStar is giving you a personal, non-assignable and non-exclusive use of our website. This licence is for the sole purpose of allowing you to enjoy the benefits of the website, subject to the terms and conditions.

 

3.2         You may not (and you may not permit anyone else to) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Website or anypart thereof, unless this is expressly permitted or required by law, or unless you have been specifically told that you may do so by the Company, in writing.

 

3.3         Unless the Company has given you specific written permission to do so, you may not assign (or grant a sub-license of) your rights to use the Website, grant a security interest in or over your rights to use the Website, or otherwise transfer any part of your rights to use the Website.

 

3.4         Certain software utilized by the Company may be licensed by the Company under the GNU General Public License or other public licenses. Nothing in this provision shall be construed as abrogating any rights of anyone to use software that has been used by ValueStar under such public license.

 

4.           Privacy

4.1         We respect your privacy and treasure your information. We do not sell your information to any third party or vendors nor allow its use for any third party marketing campaigns. However, subject to your prior approval, we may use your information to keep you informed on our latest promotions, offers, news and updates. Other information necessary and used by us would be for the processing of your orders.

 

5.           Indemnity

5.1         By accessing www.valuestar.biz,you agree to indemnify ValueStar for any loss, damages, injury or death suffered by you not through our direct actions. If you do not agree with any term or condition in this website, kindly do not continue but navigate away from this website.

 

6.           Copyright

6.1         www.valuestar.biz is owned by Eton Associates (S) Pte. Ltd. All design and content on this site is subject to and protected by international copyright laws. By accessing this site, you agree to respect the copyright of Eton Associates (S) Pte. Ltd. and not to copy any content of this site except for personal and non-commercial use.

 

7.           ValueStar's Role

7.1         ValueStar is a marketplace for businesses to meet the needs of consumers globally.

 

7.2         Buyer represents and warrants that it has not granted any third party rights inconsistent with the foregoing, without limiting any of ValueStar's rights and remedies set forth in this Agreement, or any customer rights and remedies referenced in this Agreement.

 

8.           Application

8.1         You shall fill in genuine details in a Buyer's Profile form. Any false information affects your credibility and makes it hard for the Sellers to trust you and do business with you. It also affects the credibility of ValueStar Trade.


8.2         In the event any false representation or information was submitted to ValueStar, you agree that we reserve the right to suspend your account without giving any reason whatsoever.


8.3         ValueStar reserves the right to accept or decline any Buyer's transactions in our site at our sole discretion without giving any reason whatsoever.

 

9.           Verification

9.1         Due to Anti-Terrorism and Anti-Money Laundering regulations, we may be required by the authorities to request that you provide us information for compliance reasons. However, we would screen these requests before coming to you. In the event the authorities' requests are reasonable and required, you agree to all the verifications that ValueStar requires and would unreservedly comply.

 

10.         Representation

10.1       You agree that at all times, you do not represent ValueStar, Eton Associates (S) Pte. Ltd. and its associated companies (if applicable) and will not attempt to do so. You also agree that you are a consumer and using our services.


11.         Terms and Conditions, Policies etc

11.1       You unconditionally agree to all the terms and conditions set forth in this agreement and in any other policies issued by ValueStar in order to be a customer in our site.


11.2       You also unconditionally agree that ValueStar may change the policies, rules, guidelines and terms and conditions without prior notice.


11.3       In the event you do not agree with any of the rules, policies, guidelines or terms and conditions of ValueStar, you agree to immediately stop conducting any business and transactions in our site.

 

12.         Products

12.1       ValueStar reserves the right to remove any Seller or product(s) at our sole discretion without giving any reason whatsoever to protect our Customers. You agree that ValueStar shall not be liable for any loss due to the removal of any products or suspension of any Sellers. However, we will work with you to get your money refunded or the goods shipped to you.


12.         Trademarks and Intellectual Property

12.1       Some of the Product names, logos, designs, titles, words, or phrases in this website may be trademarks, service marks, or trade names of ValueStar. They maybe registered in certain jurisdictions and may not be used without the prior written permission of ValueStar.


12.2       Other Product names, logos, designs, titles, words, or phrases in this website may be trademarks, service marks, or trade names of other companies. ValueStar does not claim any interest in these and the use of these are subject to the owner's terms and conditions.

 

13.         Purchaser Protection

13.1       Your purchases are protected. If you do not receive your goods, we will refund you your purchase price less the third party charges, bank charges and shipping charges. As we do not collect the taxes or duties for your import of products, we cannot refund the taxes and/or duties incurred by you.

 

14.         Shipments

14.1       Most Sellers price their shipments based on cost, insurance and freight (CIF)  included or Free Shipping at all times for your convenience. However, due to the numerous countries served, the import duties and taxes are not included and you may be required to pay for that to your local government.

 

14.2       All orders are shipped by the normal postal, courier, air or sea deliveries with varying delivery period and shipping costs. Any express shipments will be through courier service at your expense. Do note that your selection of shipping mode (and thus shipping cost) would determine how soon you receive your goods.

 

15.         Inspections

15.1       In the event you require inspections before shipment, do discuss this with your Seller. The shipping fee may be different in such an instance.

 

16.         Tracking shipments

16.1       You will be provided with a verifiable tracking numbers, Airway Bill Number etc on a timely manner for your goods.

 

16.2       The tracking numbers can be tracked until the items are received by you


17.         Payments

17.1       Your payments would be placed in escrow and not released to the Seller until you received the goods. ValueStar is concerned that you are protected and have a great experience with our site.

 

18.         Taxes and Duties

18.1       As ValueStar serves all countries in the world except the embargoed countries, there are numerous import duties and many forms of taxes to consider.  We are an intermediary and would not be able to include these charges in the price of the goods. You agree that the import duties and taxes are your responsibility.

 

19.         Dispute

19.1       In the event of a dispute with the Seller,you agree to seek a mediation first with ValueStar as mediator.


19.2       However, if you are still not satisfied with the results of the mediation, you can take the dispute with the Seller to the court of law for a final decision.

 

20.         Product Refunds, Returns and Exchanges

20.1       To expedite any product refunds,returns or exchange, kindly fill in the Product Return form. Each request for refund, return or exchange would be considered on case-by-case basis. We will do all we can to resolve your matter.

 

20.2       You agree that in the event the goods need to be shipped back to the Seller, the return shipping and insurance charges would be borne by you.

 

20.3       In order that the return can be confirmed,a verifiable tracking number or Airway Bill number must be submitted to the Seller. This tracking number is very important as without it, there is no way to confirm if the goods were shipped and your claim cannot be accepted.


20.4       As we do not collect the bank administrative/payment gateway charges, import duties and taxes for the transaction,we cannot refund you the cost of goods with these charges. You will have to claim the import duties and taxes from your government and claim the bank administrative / payment gateway charges from the respective organizations.

 


DISCLAIMER OF WARRANTIES

ALL CONTENT INCLUDED IN OR AVAILABLE THROUGH THIS SITE (THE "CONTENT") IS PROVIDED "AS IS" AND "AS AVAILABLE."

 

THE CONTENT IS PROVIDED WITHOUT WARRANTIES OF ANY KIND,EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON INFRINGEMENT.

 

THE COMPANY DOES NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT, THAT THIS SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED. [THIS SITE MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS.]

 

THE COMPANY MAY IMPROVE OR CHANGE ITS PRODUCTS DESCRIBED IN THIS SITE AT ANY TIME WITHOUT NOTICE.

 

THE COMPANY ASSUMES NO RESPONSIBILITY FOR AND DISCLAIMS ALL LIABILITY FOR ANY ERRORS OR OMISSIONS IN THIS SITE OR IN OTHER DOCUMENTS WHICH ARE REFERRED TO WITHIN OR LINKED TO THIS SITE.

 

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

 

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL THE COMPANY BE LIABLE FOR ANY DAMAGES, INCLUDING INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS SITE WHETHER BASED ON ACTIONS IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

 

ENTIRE AGREEMENT
These Terms and Conditions constitute the entire agreement between you and the Company with respect to your use of this Site and supersede all prior or contemporaneous communications and proposals, whether oral, written, or electronic, between you and the Company with respect to this Site.

 

If any provision(s) of these Terms and Conditions are held invalid or unenforceable, those provisions shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining provisions shall remain in full force and effect.

Please contact us at support@valuestar.biz if you have questions regarding these terms and conditions. Thank you.